Job Type: Full Time 
Role: Digital Business Analyst

Job description

• Work with right stakeholders to understand and define their needs and objectives in a way that can be understood resolved and actionable
• Consistently plan a business analysis approach for complex situations
• Design, define and test project/product requirements
• Proactively develop a meeting frequency to assess progress (e.g. weekly biweekly)
• Engage all stakeholders and gain consensus in agreement of results
• Create the software requirements artefacts and deliverables
• align complex requirements with design with some support from Lead BA if available
• Analyse business needs and solutions Facilitate stakeholder collaboration effectively and efficiently along with some guidance from Lead BA
• Establish and implement effective requirement creation and management practices with required guidance from the Lead BA/Project Manager
• Define software quality attributes external interfaces constraints and other non-functional requirements with required support from the lead BA
• Documentation of the process plus project artefacts owned by the Business Analyst
• Management and communication about project artefacts to the various stakeholder groups
• Develop and proactively drive adoption of tools templates and processes to help others produce effective decision making and approval processes

Education: Graduation

Experience : 1 to 2 years’ experience working in Business Analyst role.

Measures of Outcome

• Business value addition
• Communication effectiveness
• Customer feedback
• Business Analysis processes and tools
• Reusable artefacts/methodologies for use across organization
• Trainings undertaken/given including certifications

Skill Examples 
Behavioural Characteristics – Use of right behavioural characteristics like Ethics Personal Accountability Organization Time Management and adapt to gain the trust and respect of stakeholders. Continuously and consistently exhibit practice and preach competencies like Ethics Personal Accountability Trustworthiness Organization and Time Management and Adaptability.

Communication Skills – adaption of communication styles and techniques to the knowledge level and communication styles of recipients. Well versed ability to speak the language of the stakeholders Proficiency in the use of variety of communication methods – verbal non-verbal physical and written along with exceptional listening skills. Assist conversations to reach productive conclusions

Interaction skills - ability to relate cooperate and communicate with different kinds of people including executives sponsors colleagues team members developers vendors learning and development professionals end users customers and subject matter experts(SMEs). Facilitate stakeholder communication provide leadership encourage comprehension of solution value and promote stakeholder support of the proposed changes. Exceptional negotiation and conflict resolution

Location : Pune, Mumbai(Thane/Airoli)

About Company
ConneQT is a leader in business process outsourcing, offering a broad portfolio of core enterprise and industry-specific services. The Company’s approach puts process in the forefront, coupling deep process knowledge and insights with targeted analytics and pragmatic reengineering to deliver an integrated solution. Services are seamlessly delivered using the Rightshoring model aided with heavy digital interventions to meet a client’s business objectives and cost reduction strategy.

The demand for BPM continues to be driven by the economic need to deliver quality, cost efficient services and the business requirement to remain competitive and innovative. We focus on meeting the individual needs of our clients and delivering measurable service improvement and value.

Company Overview
Improving client processes and driving business impact is the prime focus of our entire organization of over 35,000 employees. ConneQT couples its deep process knowledge, insights and best practices with targeted analytics and pragmatic reengineering to deliver a comprehensive solution. Our broad portfolio consists of both enterprise and industry-specific services. In all areas, we execute simple transactional needs to providing process management capabilities, where complex decision-making and keen judgment are required. Services are seamlessly delivered from our Rightshoring model with 22 centers in across India to meet a client’s business objectives and cost reduction strategy.

ConneQT focuses on the industries of Telecom, Banking & Financial Services, Retail, Insurance, Telecom and Media. Our solutions span across the customer life cycle of Customer Acquisition, Customer Services, Transaction Processing, Collections & Accounts Receivables Management and Research & Analytics.

We develop reliable and scalable solutions for essential business processes, consecutive with industry best practices and supported by a robust technology infrastructure, proprietary tools, strong human resources and transition framework. Website: https://conneqtcorp.com/

Bachelor of Commerce(B.Com) ( )